DESIGN
Network Planning and Designing
Understanding Customer's Network Needs/Expansion plan Designing Efficient Network as per the scalability

Fault Tolerance
Buffering and planning for IT Faults Designing Infrastructure for higher Dependability

Data Consolidation

Understanding Business data accumulation Designing Data Storage as per business need of reusability

Contingency Planning
Readiness to give a quick IT Recovery, remotely stationed alternate IT specialist for quick turn around Periodical Risk Assessment


DELIVER
Network Audit
Periodical audit for Network traffic Add/Subtract network resources

Data Storage Audit
Analyze future Storage Requirements as per the business data Data Storage back-up policy Planned addition/deletion - storage resources

Break & Fix services

Proactive Preventive Maintenance Initiate health card for all IT assets Quarterly Report - Infrastructure/equipment all IT assets

Facility Management
IT Infrastructure Accountability Proactive audits Maximize available time of IT infrastructure


OPTIMIZE
Operating System
Licence Fee optimization/migration

Application
Maximum availability with minimum resources Help to Create in house expertise to minimize annual maintenance cost

IT Asset life Cycle

1)Multiple redeployment
2)Buy back options to vendors
3)Buy IT Infrastructure through OPEX with technology protection

Insource multi skilled IT professionals with focus but flexi K R A's


DEPLOY
Vendor Relationship
One point Contact for the user/vendor Client IT Vend or Performance Evaluation

SLR/A
For emulating Service level requirement (SLR) and Vendor SLA's Negotiating SLR and conversion to SLA's with vendors

Standardization of IT Practice

Adherence of IT Best Practices as per clients global standards Complete Document of all Processes

Asset Management
Evaluation/deployment of Asset Management Applications Provide Training to Users and Implement Standard Asset Management Policies